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Anarchy in the IT
“Our IT systems are a mess! No one understands them. We do not have any documentation, and the vendors need a statement of work before answering any questions!”
Sound familiar? This situation seems to be growing increasingly common. How did it end up like this? And what can we do about it?
Sound familiar? This situation seems to be growing increasingly common. How did it end up like this? And what can we do about it?
Transformation & Architecture
Business transformation is about making significant, perhaps even radical change to a business. Most companies look at this from a digital transformation perspective, but it doesn’t always need to be about digitisation. Transformation centres around introducing significant change across the people, process...
How to be an Effective Solution Architect
In a fast changing and disruptive business environment, becoming an effective Solution Architect can be challenging. The following are some key points that make an effective, pragmatic and a business value focused Solution Architect, who can make a difference to a business. Avoid Perfection – One thing I frequently...
Understanding the architecture layers
Having worked across various architecture practices, I am convinced that having clearly defined architecture layers and boundaries for each architecture discipline is crucial for driving successful outcomes. On many occasions, architects stray across these boundaries, making the accountability and....
Architecting for AI
At Solution Architects we’re increasingly seeing many of our clients planning to implement or actively implementing AI into their organisation.
In our experience, solutions have been falling into two broad categories.
AI Needs Requirements Too!
What happens when you ask AI to generate an image?
Have you ever asked AI to generate an image and found that the image just isn’t what you had in mind? I’m sure that some artificial intelligence sites probably do this better than others, but for the purpose of this exercise...
Have you ever asked AI to generate an image and found that the image just isn’t what you had in mind? I’m sure that some artificial intelligence sites probably do this better than others, but for the purpose of this exercise...
Modern Contact Centre Architecture
The post covid world is emerging strong and businesses realized the imperative to improve employees and customers experience.
The glorious era of working from home has been driving expectations for services and products to come to us, less efforts for customers.
The glorious era of working from home has been driving expectations for services and products to come to us, less efforts for customers.
To ERP or Not to ERP?
As many small to medium organisations grow, they soon discover that some of the foundational technology capabilities they need to support their business functions start to run out of steam. One of the places this shows up first is at the core foundational functions that support the business...
Hands-on Architect – The Oxymoron
The topic of the architect being hands-on is a timely piece considering a lot of my recent discussions. I have seen many articles outlining why architects should code or be hands-on, which may work for very technical application architect roles, but from an enterprise and solution architecture perspective...
5 Things Execs Need to Stop Doing
I think it might be time to address the business vs technology (or IT) divide better as it has been going on for far too long. Large companies waste enormous amounts of time and money due to the ‘Us vs Them’ cultural divide and mentality between business and technology.
Is complexity holding your business back?
Working in the Solution Architecture space, our architects increasingly deal with complex business processes and correspondingly, complex technology solutions. However, is this increase in complexity holding your business back? A key observation that we see frequently is the lack of willingness...
Agile Delivery is not the answer.
First, let me set the stage correctly. This might sound like I am an anti-agile architect having a rant, but I am not – far from it. I am a fan of agile delivery when done properly and when the delivery model fits the solution it’s trying to deliver. In fact, we develop our solution architecture management and governance product...
One crucial element SA's forget to focus on
A little while back I had the opportunity to be part of a discussion with a number of IT leaders from some of Australia’s largest companies from varying industries. The discussion echoed one of the key pain points with their IT solutions I believe Solution Architects forget to focus and provide sufficient thinking around.
Do your IT application investments align?
Many organisations invest millions of dollars on their IT application portfolio to address business needs and goals. In a complex environment, how can we make sure these IT investments (outlined in the IT strategy) align to the overall business strategy?
Do you have a cloud exit strategy?
There is no debate about the importance of cloud solutions and services in the modern IT world. Most large organisations will end up with a combination of on-premise and cloud solutions as their application stack, whereas smaller organisations may opt to rely on an all cloud approach for their application needs....
Understanding “availability”.
In the current business world where an increasing number of solutions are purchased as SaaS or cloud based offerings from vendors, and IT support is getting outsourced to various third party companies, the importance of “availability” in the context of business risk can be easily missed. Usually, this is not well communicated...